Privacy Policy
Introduction
At Kiveltoruna, we understand that your privacy matters deeply to you — and it matters to us too. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website or use our business idea development services.
We operate under Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy applies to all personal information we handle about individuals, whether you're browsing our site, participating in our programs, or simply exploring business opportunities.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us through various interactions with our services. This helps us understand your business goals and provide relevant guidance.
| Information Type | Purpose | Collection Method |
|---|---|---|
| Contact Details | Communication and program enrollment | Contact forms, registration |
| Business Background | Personalized program recommendations | Assessment forms, consultations |
| Learning Preferences | Customized educational content | Preference surveys, feedback forms |
| Payment Information | Processing program fees | Secure payment processors |
Technical Information
When you visit our website, we automatically collect certain technical information to improve your browsing experience and understand how people use our site. This includes your IP address, browser type, device information, and pages you visit.
We use cookies and similar technologies to remember your preferences and provide a more personalized experience. You can control cookie settings through your browser, though some features may not work as well if you disable them.
How We Use Your Information
Your information helps us provide better services and support your business development journey. We're committed to using your data responsibly and only for legitimate business purposes.
- Delivering educational programs and business development services tailored to your needs
- Communicating about program schedules, updates, and relevant business opportunities
- Processing payments and managing your account information securely
- Improving our services based on feedback and usage patterns
- Sending periodic newsletters with business insights (with your consent)
- Complying with legal requirements and protecting our legitimate business interests
Information Sharing and Disclosure
We limit information sharing to essential service providers and specific circumstances required by law. Here's when and why we might share your information:
Service Providers
We work with trusted third-party providers who help us deliver our services. This includes payment processors, email marketing platforms, and technical infrastructure providers. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.
Legal Requirements
We may disclose your information if required by Australian law, court order, or government regulation. We'll notify you about such requests unless legally prohibited from doing so.
Business Transfers
If Kiveltoruna undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you beforehand and ensure the new entity follows the same privacy standards.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We're committed to making these rights easy to exercise.
Access Your Information
Request copies of the personal information we hold about you. We'll provide this within 30 days at no charge.
Correct Information
Ask us to update or correct any inaccurate or outdated information we have about you.
Delete Information
Request deletion of your personal information, subject to legal retention requirements.
Restrict Processing
Limit how we use your information in certain circumstances while maintaining essential services.
Data Portability
Receive your information in a structured format for transfer to another service provider.
Withdraw Consent
Opt out of marketing communications or withdraw consent for specific data processing activities.
Data Security and Protection
We take data security seriously and implement multiple layers of protection to safeguard your information. Our security measures are regularly reviewed and updated to address evolving threats.
Encryption
All data transmissions use SSL/TLS encryption, and sensitive information is encrypted at rest using industry-standard protocols.
Access Controls
Strict access controls ensure only authorized personnel can access personal information on a need-to-know basis.
Regular Monitoring
Our systems are continuously monitored for security threats and unusual activity patterns.
Staff Training
All team members receive regular privacy and security training to maintain high protection standards.
Despite our best efforts, no online system is completely immune to security breaches. If a data breach occurs that may affect your personal information, we'll notify you and relevant authorities as required by Australian law, typically within 72 hours of becoming aware of the incident.
Data Retention
We keep your personal information only as long as necessary for the purposes outlined in this policy or as required by Australian law. Different types of information have different retention periods based on their purpose and legal requirements.
International Data Transfers
Some of our service providers operate outside Australia, which means your information may be processed in other countries. We ensure adequate protection through approved mechanisms:
- Choosing providers in countries with adequate privacy protection recognition
- Implementing standard contractual clauses for international transfers
- Conducting regular assessments of overseas provider security practices
- Ensuring all international transfers comply with Australian Privacy Principles
We'll only transfer your information internationally when necessary for service delivery and with appropriate safeguards in place.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll notify you through email or a prominent notice on our website.
Minor updates that don't materially affect how we handle your information will be posted here with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
We're here to help with any questions or concerns about your privacy or this policy. Don't hesitate to reach out — we believe transparency and communication are essential for maintaining trust.
Privacy Officer
Our dedicated privacy officer handles all privacy-related inquiries and can help you exercise your rights or resolve concerns.
344 Hargreaves St
Bendigo, VIC 3550
Australia
+61 438 900 388
support@kiveltoruna.com
Within 5 business days
If you're not satisfied with our response to your privacy concern, you have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.